Privacy policy

Last updated: 5 October 2026

1. Who we are

This policy explains how [REGISTERED COMPANY NAME] (registration number [REGISTRATION NUMBER]), trading as 1Site, handles personal information collected through 1-site.co.za. Under the Protection of Personal Information Act 4 of 2013 (POPIA), 1Site is the responsible party. Our Information Officer is [INFORMATION OFFICER NAME], who can be reached at bryce@1site.co.za.

2. What we collect

• Contact form: your first and last name, company, email address, phone number, industry and the message you send us.
• Website analytics: we use Google Analytics to understand how the site is used. It collects pages viewed, approximate location, and device and browser details, using cookies and similar technologies.

3. Why we use it

We use your details to respond to your enquiry, to provide the services you ask about, to improve the website, and to meet our legal obligations. We only process the information you give us through the contact form with your consent.

4. Who we share it with

We share information only with service providers who help us run the website: Netlify (hosting and form handling) and Google (analytics). We may involve our delivery partners where this is needed to provide a service you have asked for. We do not sell personal information.

5. Transfers outside South Africa

Our hosting and analytics providers may process information on servers outside South Africa. We use providers that protect personal information to a standard comparable to POPIA.

6. How long we keep it

We keep enquiry details for [RETENTION PERIOD] unless you become a client, in which case we keep them for as long as the business relationship and our legal record keeping duties require.

7. Security

We take reasonable technical and organisational steps to protect personal information from loss, misuse and unauthorised access. No online service can guarantee complete security.

8. Your rights

You can ask us what personal information we hold about you, ask us to correct or delete it, object to our processing of it, or withdraw your consent at any time by emailing bryce@1site.co.za. If you are unhappy with how we handle your information, you can complain to the Information Regulator at inforegulator.org.za.

9. Cookies

Google Analytics sets cookies on your device. You can block cookies in your browser settings, or install the Google Analytics opt out browser add on.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.